FILE: /budbasics/cream-rewards-how-points-work/ PROOF COPY · NOT FOR DISTRIBUTION FORM CR.BLOG.CREAM-RE · REV. 05.09.26
/// LOCAL GUIDE ///

CREAM Rewards: How Points Work, How to Join and How to Redeem

CREAM Rewards earns 5% back in points on every order, in store or on delivery, and points never expire. Here is how to join, how earning and redeeming work, what the math looks like, and how rewards fit with CREAM's other discounts.

Most dispensaries have some kind of loyalty program, and most of them are hard to understand. CREAM Rewards is meant to be simple: you earn points on what you spend, and points work like cash. This guide explains how it works, how to join, how to redeem points, and how rewards fit with CREAM’s other discounts. It is for adults 21+.

The Quick Answer

  • Earn 5% back in points on what you spend, in store or on delivery. That is $1 in points for every $20.
  • Each point is worth $1. Points unlock for redemption at 100 points.
  • Points never expire.
  • It is free, with no app and no signup fee.

How You Earn Points

Points are based on your product subtotal, before tax and delivery fees. You earn 5% back, so a $40 product subtotal earns 2 points, and a $100 subtotal earns 5 points. Points are earned on both in-store and delivery orders.

How to Join

  1. At the counter, tell the budtender you would like to join.
  2. Online, sign up at checkout.

Your points are tracked by your phone number, which is why there is no app and no card to carry. If you change your number, tell the team and your points will be moved to the new one.

How You Redeem Points

Once you have 100 points, they unlock. After that, you can use any amount of your available credit:

  • In store, tell the budtender at the counter that you would like to use your points.
  • On delivery, check the box at checkout.

Points apply like cash against your order.

The Honest Math

It helps to know what the numbers add up to. At 5% back, 100 points takes about $2,000 in product purchases to earn. For most customers, that makes rewards a long-term bonus, not an instant discount. If you are a regular, it builds over time and never expires, which is the point. If you want a savings you can use today, the standing discounts in our discount guide are the faster route.

Checking Your Balance

  • Ask a budtender at the counter.
  • Look at your receipt.
  • Check at delivery checkout.

How Rewards Fit With Other Discounts

CREAM runs a few standing discounts: 15% for 07302 locals in store, 10% for veterans on all orders, and 10% for medical patients with an active MMCP card. Only the single largest discount applies to an order; discounts don’t stack with each other.

Rewards are separate. Our deals page describes points as something you earn on top of whichever discount applied. Our rewards page words the 07302 local discount a little differently, so if you are an in-store local shopper, ask at the counter how points are handled on your order so there are no surprises. See the deals page for what is running now.

Tips for Getting More From Rewards

  1. Join on your first order. Points can only be earned once you are signed up.
  2. Use the same phone number every time, in store and online, so your points land in one place.
  3. Combine orders. A single larger order over $70 gets free delivery and earns the same points.
  4. Check your balance now and then. Points never expire, but it is easy to forget they are there.

Rewards on Delivery

Delivery customers earn points too, and can redeem them at checkout. Delivery is free over $70 and $5 under that, and there is no minimum order. See how weed delivery works.

Common Questions

  • Do I need an app? No. Points are tied to your phone number.
  • Do points expire? No.
  • Do I earn points on tax? No. Points are based on the product subtotal, before tax and delivery fees.
  • Can I use them on any product? Points apply like cash against your order.

New to CREAM?

Our first-visit guide walks you through the visit, and you can join rewards at the counter during checkout.

Responsible Use

Cannabis is for adults 21 and older. Keep your purchase sealed until you are home, store it away from children and pets, and never drive after using cannabis.

A Worked Example

  • Order 1: $50 product subtotal earns 2.5 points.
  • Order 2: $80 product subtotal earns 4 points, for a running total of 6.5.
  • Order 3: $120 product subtotal earns 6 points, for a running total of 12.5.

Those are illustrations of the 5% rate, not a promise about any one order. Tax and delivery fees are not part of the subtotal, so they don’t earn points. The balance just keeps building. Because points never expire, there is no deadline to worry about.

Who Rewards Suits Best

  • Regular customers, who will build up a balance over months and years.
  • Delivery customers, since the box at checkout makes redeeming easy.
  • Anyone who uses the same phone number everywhere, so points collect in one place.

If you only shop occasionally, rewards are still free to join, so there is no cost to signing up on your first order.

Your Phone Number

Your phone number is the key to your account, so use one you will keep. Staff can see your balance at the counter after you give them the number. If you change your number, tell the team so they can move your points.

FAQ

How do I join CREAM Rewards?

At the counter or at online checkout. It is free.

How much do I earn?

5% back in points, which is $1 for every $20 of product subtotal.

When can I use my points?

Once you reach 100 points, any available credit can be used.

Do points work on delivery?

Yes. Earn and redeem at checkout.

What if I change my phone number?

Tell the team, and your points will be moved to the new number.

Join at Your Next Order

Browse the menu, or call (848) 500-9333. CREAM is at 284 1st Street, Downtown Jersey City. Adult-use only — 21+ with valid ID. Please consume responsibly.

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